Privacy Policy
How we collect, use and protect your personal information, under the Australian Privacy Act 1988 and the Australian Privacy Principles.
Last updated: May 2026
Introduction
Ballarat Commercial Service Centre (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We collect personal information you provide when using our website contact forms, including your name, phone number and email address. We may also collect information about your vehicle and the services you require.
How We Use Your Information
- To respond to your enquiry or booking request
- To provide the automotive and commercial vehicle services you have requested
- To send you appointment reminders and follow-up communications
- To improve our services and website
Disclosure of Information
We do not sell, trade or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
Cookies and Analytics
Our website uses Google Analytics and Google Tag Manager to collect anonymous usage data to help us improve the site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (opens in a new tab).
Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
Access and Correction
You have the right to access and correct the personal information we hold about you. To make a request, contact us at contact@ballaratcsc.com.au or call (03) 5322 4674.
Contact Us
If you have any questions about this Privacy Policy, please contact:
Ballarat Commercial Service Centre
Shed 1, 354 Dowling Street, Wendouree VIC 3355 (opens Google Maps in a new tab)
Phone: (03) 5322 4674
Email: contact@ballaratcsc.com.au